Side-Stones

Frequently Asked Questions

Frequently Asked Questions

• PROCESS TIMELINE

  We recommend finalizing your diamond selection 8-10 weeks before you want your ring completed in hand. This ensures you see the most up to date and accurate options available and leaves enough time for production, which takes 4-6 weeks as each ring is crafted by hand by our master bench jewelers. If you have a tighter deadline, we will do our best to accommodate.

• PAYMENT

  Payment: Once you select a diamond, we ask for a 50% deposit within 24-48 hours. This will secure your diamond and we will begin production on your ring! Payment is accepted in the form of wire transfer, ACH, check or credit card. We also offer financing options. Please email bespoke@ringconcierge.com if you have any additional questions about payment. Before shipping, the remaining 50% must be paid in full.

• WORKING WITH RC REMOTELY

  Ring Concierge has clients all over the world and our bridal consultants are experts in working with you remotely. It's the same process working remotely as it is in-person, the only difference being you view your diamond selection via HD photos and videos, fill out our form to schedule your virtual consultation!