We stand behind the quality of our pieces. Ring Concierge offers a complimentary lifetime warranty on all Bespoke and VOW bridal pieces. This warranty includes any quality issues that arise from a manufacturing defect, including: loose diamonds or loose prongs and missing pavé stones.
This warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, misshapen bands, or cracked stones. Lost or stolen pieces are also not covered by this warranty.
If you encounter any problems with your engagement ring or wedding band, contact your bridal consultant on how to proceed with your repair.
Please kindly note that any work performed on our pieces by anyone outside of Ring Concierge will void this warranty.