3 Year Warranty + Free Returns

Returns

We offer complimentary returns and exchanges on most fine jewelry pieces within 30 days of delivery. Limited-edition pieces from collaborations are eligible for returns within 15 days of delivery. Exclusions apply. For more details, click here.

Resizing + Repairs

Ring Concierge offers a complimentary 3 year limited warranty on all fine jewelry purchases within the US. This warranty includes any quality issues that arise from a manufacturing defect, including: loose diamonds or loose prongs, missing pavé stones, broken clasps and/or broken soft chain. Resizes are not included. Leather goods through collaborations are not eligible for warranty.

For more details, visit our FAQs here.

If you're in need of a resize or repair, please follow this link.

Please note:

  • Bangles and eternity bands cannot be resized.
  • Not all rings can be resized, and most rings cannot be resized more than 1-1.5 sizes smaller or larger than originally made.
  • Ring Concierge does not resize or repair items purchased through other retailers.