As of July 1, 2022, Ring Concierge offers complimentary returns that meet our guidelines within 14 days of the delivery date in the United States.
When initiating a return, you can choose a refund or an even exchange of the same item in a different size or color.
In order to be eligible for a return, the product must be sent with all tags attached, unaltered, and the item must be in brand new, unworn, salable condition. Returns are subject to inspection and approval by the RC team. Final sale items will be noted on the product page and in your cart prior to checkout.
Visit our self-service portal to initiate your return.