Yellow Diamond Eternity Band

Eternity bands cannot be resized. We recommend ordering this style 1/4 size larger to accommodate size fluctuations.

Returns

You have 1 week (7 days) from the date of delivery to return your ready-made engagement ring or wedding band. We reserve the right to reject the return or deduct any amount for any damages on the ring if it is not in acceptable condition upon return. Any customizations or resizing to the ring results in it becoming final sale.

Warranty

Ring Concierge offers a complimentary lifetime warranty on all Bridal pieces. This warranty includes any quality issues that arise from a manufacturing defect, including loose diamonds or loose prongs, and missing pavé stones. The warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, misshapen bands, or cracked stones. Lost or stolen pieces are also not covered by warranty. 

Resizing & Repairs

All in-stock engagement rings can be resized to your desired finger size complimentary. Resizing takes around 2-3 weeks. If you're in need of a resize or repair, please email info@ringconcierge.com.

Please note:

• Not all rings can be resized, and most rings cannot be resized more than 1-1.5 sizes smaller or larger than originally made.
• Ring Concierge does not resize or repair items purchased through other retailers

Processing Time

In stock items will be processed within 3-5 business days. Most "Custom made to order" pieces are estimated to require 6-9 weeks for production. All pieces have their production time listed, so be sure to check the product page description.

If your order is a rush, please email info@ringconcierge.com and we will let you know if your request can be accommodated. Please note the shipping method selected does not expedite your order's production time.

Free + Insured Shipping

Ring Concierge offers complimentary shipping on all orders of $100 or more placed and delivered within the US. For orders under $100, standard shipping rates will apply. Shipping costs are calculated at checkout based on your shipping address.

Once your piece is complete, we will email you with tracking information. Ring Concierge orders always come with fully insured shipping and any shipment $1,500+ requires signature upon delivery. Please know that due to the value of these orders this is not something we can waive. Also, the purchaser is responsible for any costs associated with a package returned to Ring Concierge due to several failed delivery attempts.

Average shipping times: Please note that our processing times still apply. 

• FedEx Ground: 1-5 business days (select locations may have weekend deliveries)
• FedEx 2-Day: 2 business days (excluding weekends and holidays)
• FedEx Overnight: arrives the next business day by end of day (excluding weekends and holidays)
• FedEx International:2-6 business days (excluding weekends and holidays)