Please see product details for customization details.
This item is Final Sale.
Please see product details for customization details.
This item is Final Sale.
Choose your chain or another charm
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Please see product details for customization details.
This item is Final Sale.
Please specify your customization request in the Customization section.
One Name: please write the name and state “top” or “center” for placement at the top arch or in the center of the medallion. There is an 8 character limit for placement in the center
Two Names: there is an 8 character limit, per name. Please list your choices in the order you’d like them to appear on the medallion from top to bottom
Three Names: there is a 21 character total limit. Please list your choices in the order you’d like them to appear on the medallion from left to right. The three names will be written in a circle around the edge of the medallion
Important to note:
Returns
We offer complimentary returns and exchanges on most fine jewelry pieces within 30 days of delivery. Limited-edition pieces from collaborations are eligible for returns within 15 days of delivery. Exclusions apply. For more details, click here.
Resizing + Repairs
Ring Concierge offers a complimentary 3 year limited warranty on all fine jewelry purchases within the US. This warranty includes any quality issues that arise from a manufacturing defect, including: loose diamonds or loose prongs, missing pavé stones, broken clasps and/or broken soft chain. Resizes are not included. Limited-edition pieces from collaborations are not eligible for warranty.
For more details, visit our FAQs here.
If you're in need of a resize or repair, please contact info@ringconcierge.com.
Please note:
Processing Time
In stock items will be processed within 3 business days. Most "Custom made to order" pieces are estimated to require 6-9 weeks for production. All pieces have their production time listed, so be sure to check the product page description.
If your order is a rush, please email info@ringconcierge.com and we will let you know if your request can be accommodated. Please note the shipping method selected does not expedite your order's production time.
Insured Shipping
Once your piece is complete, we will email you with tracking information. Ring Concierge orders always come with fully insured shipping and any shipment $2,000+ requires signature upon delivery. Please know that due to the value of these orders this is not something we can waive. Also, the purchaser is responsible for any costs associated with a package returned to Ring Concierge due to several failed delivery attempts.
Average shipping times: Please note that our processing times still apply.
*For international order prices and shipping fees do not include Import and Customs Duties, Value Added Taxes (VAT), tariffs, brokerage or other fees that may be levied by the destination country. Ring Concierge is not responsible for these fees, nor for Customs-related delivery delays. If the customer refuses delivery due to government-required costs from the destination country, incurred costs to return the package to sender are the responsibility of the purchaser. The order recipient is the importer of record and must comply with all laws, regulations and restrictions of the destination country.