Please see product details for customization details.
This item is Final Sale.
Please see product details for customization details.
This item is Final Sale.
Choose your chain or another charm
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Please see product details for customization details.
This item is Final Sale.
Please specify your customization request in the Customization section.
One Name: please write the name and state “top” or “center” for placement at the top arch or in the center of the medallion. There is an 8 character limit for placement in the center
Two Names: there is an 8 character limit, per name. Please list your choices in the order you’d like them to appear on the medallion from top to bottom
Three Names: there is a 21 character total limit. Please list your choices in the order you’d like them to appear on the medallion from left to right. The three names will be written in a circle around the edge of the medallion
Important to note:
Returns & Exchanges
We offer complimentary returns and exchanges on most fine jewelry pieces within 30 days of delivery. Limited-edition collaborations are eligible for returns within 15 days of delivery. Exclusions apply. Final sale items are marked on their respective product pages and are not eligible for return or exchange.
For more information, view our Return & Exchange Policy.
3-Year Limited Warranty
Ring Concierge stands behind the quality and craftsmanship of our jewelry. We offer a complimentary 3-year limited warranty on fine jewelry purchases within the United States, covering manufacturing defects. Normal wear and tear, accidental damage, resizing, and lost or stolen jewelry are not covered. Limited-edition collaborations are excluded from warranty coverage.
For complete warranty details and exclusions, visit our Fine Jewelry FAQs.
Resizing & Repairs
We offer resizing and repair services on Ring Concierge pieces to help you care for your jewelry over time. Availability and pricing vary depending on the piece and the work required.
For assistance with a resize or repair, please contact us at info@ringconcierge.com.
Processing & Production Time
In-stock items are processed and shipped within 3 business days. For made-to-order and custom pieces, production times vary, with estimated timelines listed on each product page.
If you need your order by a specific date, please contact us at info@ringconcierge.com before placing your order, and we'll be happy to confirm whether your requested timeline can be accommodated.
Insured Shipping
All Ring Concierge orders are shipped fully insured, with tracking information provided once your order ships.
Orders with a total value of $2,000 or more after discounts require a signature upon delivery. Shipping options and estimated delivery times are provided at checkout and do not include processing or production times. Please note that expedited shipping does not shorten processing or production times.
International Shipping
International orders may be subject to additional duties, taxes, and customs fees, which are the responsibility of the recipient. Ring Concierge is not responsible for customs-related delays or fees.