Processing Time
In stock items will be processed within 3-5 business days. Most "Custom made to order" pieces are estimated to require 6-9 weeks for production. All pieces have their production time listed, so be sure to check the product page description.
If your order is a rush, please email info@ringconcierge.com and we will let you know if your request can be accommodated. Please note the shipping method selected does not expedite your order's production time.
Free + Insured Shipping
Ring Concierge offers complimentary shipping on all orders of $100 or more placed and delivered within the US. For orders under $100, standard shipping rates will apply. Shipping costs are calculated at checkout based on your shipping address.
Once your piece is complete, we will email you with tracking information. Ring Concierge orders always come with fully insured shipping and any shipment $1,500+ requires signature upon delivery. Please know that due to the value of these orders this is not something we can waive. Also, the purchaser is responsible for any costs associated with a package returned to Ring Concierge due to several failed delivery attempts.
Average shipping times: Please note that our processing times still apply.
- FedEx 2-Day: 2 business days (excluding weekends and holidays)
- FedEx Overnight: arrives the next business day by end of day (excluding weekends and holidays)
- FedEx International: 2-6 business days (excluding weekends and holidays)*
*For international order prices and shipping fees do not include Import and Customs Duties, Value Added Taxes (VAT), tariffs, brokerage or other fees that may be levied by the destination country. Ring Concierge is not responsible for these fees, nor for Customs-related delivery delays. If the customer refuses delivery due to government-required costs from the destination country, incurred costs to return the package to sender are the responsibility of the purchaser. The order recipient is the importer of record and must comply with all laws, regulations and restrictions of the destination country.
