Heart Eternity Band

• Platinum or 14k recycled solid gold
• Diamonds:
  • Color: G/H
  • Clarity: SI
• Width: 4.35 mm
• Carat weight per stone: approximately 0.20 each
• Full diamond coverage:
  • Size 6: 18 diamonds at 3.66 cttw (ranges depending on finger size)

Eternity bands cannot be resized. We recommend ordering this style 1/4 size larger to accommodate size fluctuations.

Looking to customize your ring? Contact us at info@ringconcierge.com for more information from our diamond experts.

Returns

You have 1 week (7 days) from the date of delivery to return your ready-made engagement ring or wedding band. We reserve the right to reject the return or deduct any amount for any damages on the ring if it is not in acceptable condition upon return.

Warranty

Ring Concierge offers a complimentary lifetime warranty on all Bridal pieces. This warranty includes any quality issues that arise from a manufacturing defect, including loose diamonds or loose prongs, and missing pavé stones. The warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, misshapen bands, or cracked stones. Lost or stolen pieces are also not covered by warranty. 

Resizing & Repairs

All in-stock engagement rings can be resized to your desired finger size complimentary. Resizing takes around 2-3 weeks. If you're in need of a resize or repair, please email info@ringconcierge.com.

Please note:

• Not all rings can be resized, and most rings cannot be resized more than 1-1.5 sizes smaller or larger than originally made.
• Ring Concierge does not resize or repair items purchased through other retailers

Processing Time

Insured Shipping

Once your piece is complete, we will email you with tracking information. Ring Concierge orders always come with fully insured shipping and any shipment $2,000+ requires signature upon delivery. Please know that due to the value of these orders this is not something we can waive. Also, the purchaser is responsible for any costs associated with a package returned to Ring Concierge due to several failed delivery attempts.

Average shipping times: Please note that our processing times still apply. 

• FedEx Ground: 1-5 business days (select locations may have weekend deliveries)
• FedEx 2-Day: 2 business days (excluding weekends and holidays)
• FedEx Overnight: arrives the next business day by end of day (excluding weekends and holidays)
• FedEx International:2-6 business days (excluding weekends and holidays)