Engagement Rings - Returns, Warranty & Resizing
Returns
You have 1 week (7 days) from the date of delivery to return your ready-made engagement ring or wedding band. We reserve the right to reject the return or deduct any amount for any damages on the ring if it is not in acceptable condition upon return.
Warranty
Ring Concierge offers a complimentary lifetime warranty on all Bridal pieces. This warranty includes any quality issues that arise from a manufacturing defect, including loose diamonds or loose prongs, and missing pavé stones. The warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, misshapen bands, or cracked stones. Lost or stolen pieces are also not covered by warranty.
Resizing & Repairs
All in-stock engagement rings can be resized to your desired finger size complimentary. If you're in need of a resize or repair, please email info@ringconcierge.com. Resizing takes around 2-3 weeks.
Please note:
- Not all rings can be resized, and most rings cannot be resized more than 1-1.5 sizes smaller or larger than originally made.
- Ring Concierge does not resize or repair items purchased through other retailers