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  • FINE JEWELRY FINE JEWELRY

    Shop Categories

    Rings
    • Earrings
    • Bracelets + Anklets
    • Necklaces
    • Men
    • Shop All

    Shop Collections

    What's New
    • Best Sellers
    • Tennis
    • Studs
    • Toi et Moi
    • Multiways
    • Occasion
    • Personalize It

    Tennis, Anyone?

    Shop the Collection +
  • ENGAGEMENT ENGAGEMENT

    Shop Engagement Rings

    Shop by Setting Style
    • Shop by Diamond Shape

    Get Started

    Our Bespoke Process
    • Design your Engagement Ring
    • Reset your Ring
    • Connect with a Specialist

    VOW By RC

    Engagement Rings Starting at $3,000

    VOW Engagement Rings
    • Home Try-On Program

    Discover the Whisper Thin®

    Explore Now +
  • WEDDING WEDDING

    Shop Wedding Bands

    Women's Bands
    • Men's Bands

    Get Started

    Our Process
    • How to Choose a Band
    • How to Stack with Your Engagement Ring

    Bezel Bands for the Win

    Explore Now +
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Ready-Made Lab Grown FAQs

Refund Policy

You have three weeks (21 days) from the date of delivery to return your ready-made engagement ring. We reserve the right to reject the return or deduct any amount for any damages on the ring if it is not in acceptable condition upon return. Any customizations or resizing to the ring results in it becoming final sale.

Lifetime Warranty

We stand behind the quality of our pieces. Ring Concierge offers a complimentary lifetime warranty on all Bespoke bridal pieces. This warranty includes any quality issues that arise from a manufacturing defect, including: loose diamonds or loose prongs and missing pavé stones.

This warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, misshapen bands, or cracked stones. Lost or stolen pieces are also not covered by this warranty.

If you encounter any problems with your engagement ring, please reach out to info@ringconcierge.com.

Please kindly note that any work performed on our pieces by anyone outside of Ring Concierge will void this warranty.

Process Timeline

Our completed Bespoke Lab Grown engagment rings are in-stock and ready to ship. Orders placed before 4pm EST will be processed the same day. All orders placed after 4pm EST will be processed the following business day. “As Shown” engagement rings will ship immediately. If you are making modifications and would like to receive the ring after the modifications have been completed, your order will ship in ~6weeks. We will reach out to arrange the best ship date for you once the modifications are complete.

Shipping

Bespoke engagement rings ship with complimentary fully insured next business day shipping and require signature upon delivery.

Jewelry Insurance

We always recommend insuring your jewelry - Jeweler's Mutual offers stand alone jewelry policies. Alternatively, you can add jewelry to your homeowners insurance with a rider. You will need to reference the appraisal provided with your purchase.

Warranty

Ring Concierge offers a complimentary lifetime warranty on all Bespoke pieces. This warranty includes any quality issues that arise from a manufacturing defect, including loose diamonds or loose prongs, and missing pavé stones. The warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, misshapen bands, or cracked stones. Lost or stolen pieces are also not covered by warranty. 

Resizing & Repairs

All ready-made rings are a size 6 but can be resized to your desired finger size complimentary. Resizing takes ~2 weeks. More than a 1.5 finger size difference may incur additional fees. If you're in need of a resize or repair, please email info@ringconcierge.com.

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Monday - Friday 7:30am - 9:30pm ET
P: 646.580.3059
E: info@ringconcierge.com

Fine Jewelry Store
400 Bleecker St, New York, NY 10001
Mon - Sat 11am -7pm
Sun 12pm - 6pm

946 Madison Ave, New York, NY 10021
Mon - Sat 10am - 6pm
Sun 12pm - 6pm

Bespoke Showroom
Midtown, New York, NY
Mon – Fri 10am - 6pm
By Appointment Only

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