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  • FINE JEWELRY FINE JEWELRY

    Shop Categories

    Shop All
    Rings
    Earrings
    Bracelets + Anklets
    Necklaces
    Men

    Know Your Shapes

    Shop Mixed Shapes +
  • TRENDING TRENDING

    Shop Collections

    What's New
    • Best Sellers
    • Graduation Gifts
    • Tennis
    • Toi et Moi
    • Personalize It

    Wear-Now Summer Styles

    Shop the Guide +
  • ENGAGEMENT ENGAGEMENT

    Bespoke Engagement Rings

    Starting at $10,000

    Our Bespoke Process
    • Explore Signature Settings
    • Ready to Ship Rings

    Get Started

    Design your Engagement Ring
    • Reset your Ring
    • Connect with a Specialist

    VOW By RC

    Starting at $3,000

    VOW Engagement Rings
    • Home Try-On Program

    Trending: Chunky Engagement Rings

    Explore Now +
  • WEDDING WEDDING

    Shop Wedding Bands

    Women's Bands
    • Men's Bands

    Ready-to-Ship Wedding Bands

    Explore Now +
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Ready-Made Lab Grown FAQs

Refund Policy

You have two weeks (14 days) from the date of delivery to return your ready-made engagement ring. We reserve the right to reject the return or deduct any amount for any damages on the ring if it is not in acceptable condition upon return. Any customizations or resizing to the ring results in it becoming final sale.

Lifetime Warranty

We stand behind the quality of our pieces. Ring Concierge offers a complimentary lifetime warranty on all Bespoke bridal pieces. This warranty includes any quality issues that arise from a manufacturing defect, including: loose diamonds or loose prongs and missing pavé stones.

This warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, misshapen bands, or cracked stones. Lost or stolen pieces are also not covered by this warranty.

If you encounter any problems with your engagement ring, please reach out to info@ringconcierge.com.

Please kindly note that any work performed on our pieces by anyone outside of Ring Concierge will void this warranty.

Process Timeline

Our completed Bespoke Lab Grown engagment rings are in-stock and ready to ship. Orders placed before 4pm EST will be processed the same day. All orders placed after 4pm EST will be processed the following business day.

Shipping

Bespoke engagement rings ship with complimentary fully insured next business day shipping and require signature upon delivery.

Jewelry Insurance

We always recommend insuring your jewelry - Jeweler's Mutual offers stand alone jewelry policies. Alternatively, you can add jewelry to your homeowners insurance with a rider. You will need to reference the appraisal provided with your purchase.

Warranty

Ring Concierge offers a complimentary lifetime warranty on all Bespoke pieces. This warranty includes any quality issues that arise from a manufacturing defect, including loose diamonds or loose prongs, and missing pavé stones. The warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, misshapen bands, or cracked stones. Lost or stolen pieces are also not covered by warranty. 

Resizing & Repairs

All ready-made rings are a size 6 but can be resized to your desired finger size complimentary. Resizing takes ~2 weeks. More than a 1.5 finger size difference may incur additional fees. If you're in need of a resize or repair, please email info@ringconcierge.com.

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Mon - Fri 7:30am - 7:30pm ET
P: 646.580.3059
E: info@ringconcierge.com

Fine Jewelry Store
400 Bleecker St, New York, NY 10001
Mon - Sat 11am - 7pm
Sun 12pm - 6pm

946 Madison Ave, New York, NY 10021
Mon - Sat 10am - 6pm
Sun 12pm - 6pm

Bespoke Showroom
Midtown, New York, NY
Mon – Fri 10am - 6pm
By Appointment Only

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