*International orders may be required to pay duty or VAT. These are the responsibility of the purchaser and will be collected by FedEx or DHL before your package can be delivered. Ring Concierge is not responsible for returned packages due to unpaid duty or VAT.
In stock orders will ship within 5 business days. Most "Custom made for you" pieces are estimated to require 6-9 weeks for production. All pieces have their production time listed, so be sure to check the product page description.
If your order is a rush, please email email@example.com and we will let you know if your request can be accommodated. Please note the shipping method selected does not expedite your order's production time.
Once your piece is complete, we will email you with tracking information. All jewelry requires signature upon delivery (purchaser is responsible for any costs associated with a package returned to Ring Concierge due to multiple failed delivery attempts).
Average shipping times:
- FedEx 2-Day: 2 business days (excluding weekends and holidays)
- FedEx Overnight: arrives the next business day from 10:30am-12:30pm (excluding weekends and holidays)
- FedEx International: 2-6 business days (excluding weekends and holidays)*