CARE GUIDE

While Ring Concierge fine jewelry is designed for everyday wear, we suggest the below tips to preserve your pieces!

Jewelry care goes a long way! For more information please view our care library:

14k GOLD

To clean your 14k gold jewelry, use a soft toothbrush and dish soap and gently scrub. Be sure to rinse excess residue! You can also clean your gold pieces by gently rubbing a polishing cloth. For Herringbone care please reference below.

HERRINGBONE

Herringbone chains are delicate and without proper care, they can kink! Be sure to remove before physical activity, sleeping, and showering and always lay flat. We recommend not wearing lotions as scum can build up when wearing this piece. Cleaning should be avoided due to its delicate nature and intricate design.

DIAMONDS

Avoid using lotions when wearing diamond pieces as the lotion can get caught under stones and take away from their sparkle! Remove prior to showering to avoid unwanted soap scum build up. To clean, use a soft toothbrush and a little dish soap and gently scrub. We recommend using our jewelry cleaner for best results!

SINGLE PRONG

Please keep in mind that this style of setting means each diamond is held in place with a single prong on each side of the diamond (to give them their floating appearance). Due to the delicate nature of this setting, avoid knocking against any surfaces, snagging on a handbag, clothing or heavier hand held items like shopping bags. Every so often give your ring a gentle shake to see if any stones are loose. If any stones are loose click here to initiate a repair. To clean, use a soft toothbrush and a little dish soap and gently scrub. We recommend using our jewelry cleaner for best results!

GEMSTONES

Natural gemstones are softer than diamonds. We recommend avoiding harsh chemicals when wearing your gemstone jewelry. To clean, add a minimal amount of dish soap to a bowl of lukewarm water and place gemstone pieces inside. Let them soak for 20 to 30 minutes. Then, take your pieces out and clean the stones gently by wiping with a soft cloth. Avoid using paper towels to clean gemstones as it can cause scratching.

PEARLS

Pearls are very delicate and should be handled gently. Clean with a soft/damp cloth and don’t use soap or other chemicals to clean. It is best to avoid contact with perfumes and lotions. When storing long term (1+ years), put it in a pouch that is breathable (not plastic or airtight) so the pearl does not lose its luster.


For questions about Fine Jewelry, click here.

For questions about Bespoke Bridal pieces, click here.

For questions about VOW by RC, click here.

For questions about our VOW Home Try-On program, click here.