Processing Time
Orders placed for the in stock size will be processed in 2-3 business days. Please allow 2-3 weeks if needing a different size.
Shipping
Once your order has been processed (please reference processing times above), you will receive an email with tracking information and your ring will be shipped via FedEx Overnight arriving the next business day from 10:30am-12:30pm (excluding weekends and holidays). Signature is required upon delivery. Bespoke Engagement Rings are only available to ship within the United States and are not available for international shipping.
Returns
You have two weeks (14 days) from the date of delivery to return your ready-made engagement ring. We reserve the right to reject the return or deduct any amount for any damages on the ring if it is not in acceptable condition upon return. Any customizations or resizing to the ring results in it becoming final sale.
Warranty
Ring Concierge offers a complimentary lifetime warranty on all Bespoke pieces. This warranty includes any quality issues that arise from a manufacturing defect, including loose diamonds or loose prongs, and missing pavé stones. The warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, misshapen bands, or cracked stones. Lost or stolen pieces are also not covered by warranty.
Resizing & Repairs
All ready-made rings can be resized to your desired finger size complimentary. Resizing takes 2-3 weeks. More than a 1.5 finger size difference may incur additional fees. If you're in need of a resize or repair, please email info@ringconcierge.com.
Product Details
Handmade Setting Details (as shown):
- Style: 2mm Solitaire
- Metal: 18K Yellow Gold with Platinum Prongs
- Size: 5.25 (can be adjusted post purchase, allow 2 weeks)
Included with every purchase:
- Lifetime Warranty
- Professional Appraisal
- Natural Diamond Certificate
- Complimentary resizing (up to 1.5 finger size difference)
Ready-to-Ship Rings
Ready-to-Ship Rings
Planning a proposal? We’ve got you covered! Shop our very limited edition collection of rings in RC’s most-popular settings.
FAQs
FAQs
-
REFUND POLICY
You have two weeks (14 days) from the date of delivery to return your ready-made engagement ring. We reserve the right to reject the return or deduct any amount for any damages on the ring if it is not in acceptable condition upon return. Any customizations or resizing to the ring results in it becoming final sale.
-
LIFETIME WARRANTY
We stand behind the quality of our pieces. Ring Concierge offers a complimentary lifetime warranty on all Bespoke bridal pieces. This warranty includes any quality issues that arise from a manufacturing defect, including loose diamonds or loose prongs and missing pavé stones.
This warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, misshapen bands, or cracked stones. Lost or stolen pieces are also not covered by this warranty.
If you encounter any problems with your engagement ring or wedding band, contact your Customer Care on how to proceed with your repair.
Please kindly note that any work performed on our pieces by anyone outside of Ring Concierge will void this warranty.
-
PROCESS TIMELINE
Our completed Bespoke Lab Grown engagment rings are in-stock and ready to ship. Orders placed before 4pm EST will be processed the same day. All orders placed after 4pm EST will be processed the following business day.
-
SHIPPING
Bespoke engagement rings ship with complimentary fully insured next business day shipping and require signature upon delivery.
At your service
We are committed to putting you first and delivering an exceptional experience. Our expert customer care team is here to answer all of your questions and provide guidance as you build your jewelry wardrobe.
Mon - Fri
7:30am - 7:30pm ET
Allow 1-2 business days for a reply
Mon - Fri
7:30am - 7:30pm ET
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge
as seen on @ringconcierge