Exchanges + Warranty (New)

RC EXCHANGES

We offer complimentary exchanges on fine jewelry pieces within 14 days of delivery in the United States. Exclusions apply. For more details, click here.

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RESIZING + REPAIRS

Ring Concierge offers a complimentary 60-day limited warranty on all fine jewelry purchases within the US. This warranty includes any quality issues that arise from a manufacturing defect, including: loose diamonds or loose prongs, missing pavé stones, broken clasps and/or broken soft chain. Resizes are not included. 

For more details, visit our FAQs here.

If you're in need of a resize or repair, please follow this link.

Please note:

• Bangles and eternity bands cannot be resized
• Not all rings can be resized, and most rings cannot be resized more than 1-1.5 sizes smaller or larger than originally made
• Ring Concierge does not resize or repair items purchased through other retailers