Exchanges + Warranty
RC EXCHANGES
We offer complimentary exchanges on fine jewelry pieces within 14 days of delivery in the United States. Exclusions apply. For more details, click here.
RESIZING + REPAIRS
Ring Concierge offers a complimentary 60-day limited warranty on all fine jewelry purchases within the US. This warranty includes any quality issues that arise from a manufacturing defect, including: loose diamonds or loose prongs, missing pavé stones, broken clasps and/or broken soft chain. Resizes are not included.
For more details, visit our FAQs here.
If you're in need of a resize or repair, please follow this link.
Please note:
- Bangles and eternity bands cannot be resized
- Not all rings can be resized, and most rings cannot be resized more than 1-1.5 sizes smaller or larger than originally made
- Ring Concierge does not resize or repair items purchased through other retailers