ABOUT THE HOME TRY-ON PROGRAM

How does the Home Try-On Program work?

Try before you buy with our Home Try-On Program! Select three sample engagement rings from our Home Try-On collection, and we’ll also send a selection of wedding bands for stacking. All rings are finger size 6. Use the ring sizer provided to find the perfect fit, and log into your VOW Design file to save and share your ring size and favorite styles! To return, securely package the kit in the original box using the tape and shipping label provided-your kit must be returned no later than 7 days after delivery. If all items are returned undamaged you’ll receive the cost of the kit ($100) as store credit!

Can I keep anything from the kit? What do I have to return?

The Essie nail polish is our gift to you, but please return all other items included in the home try on kit. If all items are not returned you will not receive your full store credit.

Are all styles and shapes available for home try on?

We do not offer the Lenox or the Lafayette in the home try on program. All other styles are available.

What if the style I want to try is out of stock?

You’ll be automatically added to an email list so you’ll be notified as soon as that style is available!

I’m not a finger size 6-should I still order a Home Try on Kit?

Absolutely! Even if you don’t try a replica ring on your ring finger, you’ll still get a hands on preview of what your actual engagement ring will look and feel like. Also a ring sizer is included in the home try on kit so you can make sure you know the correct size for your ring.

Can I order more than one Home Try-On Kit?

We have a limit of one home try on kit per order, but once your home try on kit has been returned and processed, order another kit to try more styles!

Is the HTO Program available outside the US?

To start the home try on kit and VOW engagement rings will only be available in the US, but we hope to offer internationally in the future. At this time we do not have an estimated international launch date.

What is RC doing to make sure Home Try on Kits are safe to use during COVID?

All components of the home try on kit are sanitized when they are returned back to RC, so they will be safe for the next customer.

SHIPPING + PROCESSING

Can I change or cancel my order?

Since orders are processed so quickly, we can’t accommodate requests to cancel, change ring samples or shipping address.

How long does it take to receive my HTO kit?

We’ll process your order within 3 business days, and your kit will be mailed with 2-day FedEx shipping! Signature is required upon delivery.

Can I keep anything from the kit? What do I have to return?

The Essie nail polish is our gift to you, but please return all other items included in the home try on kit. If all items are not returned you will not receive your full store credit.

How long do I have the HTO kit?

Enjoy trying on your favorite styles for 7 days (including date of delivery) and return by the 7th day!

Can I extend for how long I have the HTO kit?

In order for everyone to have an opportunity to experience the HTO kit we require each person keep the kit for 7 days only.

YOUR HTO STORE CREDIT

How do I receive full store credit?

To receive full store credit for your home try on kit, the kit must be returned no later than 7 days from when it was delivered. All items in the kit must be returned undamaged except the nail polish-that’s our gift to you! Upon receiving your kit we will inspect that all items have been returned undamaged, and issue your store credit accordingly.

When will I receive my HTO Credit?

You’ll receive an email confirmation when your HTO kit has been returned. Please allow 7-10 days for the return to be processed, and then you’ll receive an email with your store credit.

How can I use my HTO Credit?

You can use your store credit towards any Ring Concierge online purchase, including a VOW engagement ring!

Can I use my HTO Credit during a sale/on a sale item?

Yes! Your HTO credit can be used during a sale or towards a discounted item.

ABOUT THE BLING

What are the HTO rings made of?

Our Home Try-On rings are replicas of our engagement ring designs. They are made of a base metal coated in a thin layer of gold, with cubic zirconia.

What size center stone do the home try on rings have?

All home try on rings feature a 1.00 carat cubic zirconia.

Are the home try on rings available for purchase?

No, Home Try-On rings are not for sale.

Can I order more than 3 engagement rings to try on?

We want you to try all your favorite designs and diamond shapes! Once your HTO kit has been returned and processed, simply order another kit to try on additional styles.

How do I save my favorite styles?

Once you’ve found a favorite (or two!), you can save your ring designs to your VOW Design File and share them with your special someone!

VOW DESIGN FILE

What is the VOW Design File?

The VOW Design File is the best way to save and share your favorite styles! Log in using your RC account info, or create a log in. Select your favorite diamond shapes and settings-you can save and share your dream ring!

Do I have to order a Home Try on Kit to use the VOW Design File?

Nope! Anyone browsing our website can log in or make an account to create a VOW Design File.

For more information on the entire VOW by RC line, click here.

For questions about Bespoke Bridal pieces, click here.

For questions about our Fine Jewelry line, click here.