About Role 

Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. The Bespoke Assistant will be responsible for the intake of all clients with an appointment, assist the Bespoke Team members with additional images and videos, and be responsible for outgoing and incoming packages to the office. The Bespoke Assistant plays a vital role in the daily operations of the entire Bespoke Team, so being able to pivot and multitask is key in being successful in this role. The ideal candidate is resourceful and has an eye for attention to detail, all while staying organized in a fast-paced environment. 

Responsibilities

  • Greet all clients that come into the office and coordinate with their appropriate Bespoke Sales Team member
    • Seat the clients, offer beverages, etc
  • Provide support for Bespoke Sales Team
    • Take pics/videos of completed rings
    • QC completed rings
    • Manage the shipment of completed pieces including emailing clients final images
  • Manage and update production board as progress is made
  • Handle client repairs and resizes, both client facing & on the production side
  • Taking diamond pictures/videos for Bespoke Sales Team members as necessary
  • Handle showroom order pickups
  • Manage general incoming/outgoing packages
  • Provide support in managing the Bespoke general emails

 

About You 

  • Clear communication skills
  • Must be highly organized, proactive and ability to prioritize
  • Understands working in a fast-paced environment with ability to multi-task without sacrificing details or quality of work
  • Team player, can-do attitude, no task too small - assists and supports colleagues as needed 
  • Continuously adapt as the business evolves and grows
  • Professional and exceptional interpersonal skills

 

Requirements  

  • 1-2 years of prior experience in an assistant or support role  
  • Bachelor’s Degree preferred
  • Experience in sales preferred
  • Proficient in data entry - must be able to conduct, interpret and utilize data accurately and appropriately
  • Must be proficient in Excel, Mac computers, and Google Suite

 

Details

  • Full-time role located in midtown NYC
  • Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours
  • Health benefits for full-time employees

     

    Submit your application here.